All products carry a 14 day no-quibble money back guarantee - simply return the item within 14 days of the dispatch date and your payment will be refunded in full. Please note that this service guarantee is over and above your statutory rights. To make a return, send the item(s) in their original packaging together with a copy of the order form to the address below:
My Kimmidoll Returns
PO Box 980
In the unlikely event of a product arriving in a damaged condition, follow the returns procedure above and a replacement item will be dispatched to you within 14 days.