We are committed to protecting your privacy. We will only use the information
that we collect about you lawfully (in accordance with the Data Protection
We collect information about you for 2 reasons: firstly, to process your order
and second, to provide you with the best possible service.
We will not e-mail you in the future unless you have given us your consent. We normally only send out emails when we dispatch your order so as to give you a delivery estimate or if there is a query regarding your order. Orders themselves are dispatched in discrete packaging. For most orders that means a padded envelope with a document label on the front addressed to you. The return address reads:
If undelivered please return to:
PO Box 980
We will give you the chance to refuse any marketing email from us or from another
trader in the future. To receive marketing emails from us, you will need to subscribe yourself and then confirm that request by clicking on a link.
The type of information we will collect about you includes:
- your name
- phone number
- email address
We will never collect sensitive information about you without your explicit
The information we hold will be accurate and up to date. You can check the
information that we hold about you by emailing us. If you find any inaccuracies
we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance
with our internal security policy and the law and the Which? Web Trader Code.
If we intend to transfer your information outside the EEA (European Economic
Area) we will always obtain your consent first.
We may use technology to track the patterns of behaviour of visitors to our
site. This can include using a "cookie" which would be stored on your
browser. You can usually modify your browser to prevent this happening. The
information collected in this way can be used to identify you unless you modify
your browser settings.
If you have any questions/comments about privacy, you should email us.
THESE TERMS AND CONDITIONS DO NOT IN ANY WAY AFFECT YOUR STATUTORY RIGHTS